Privacy Policy

Introduction

Welcome to https://rgv-overland-4×4-repair.rgv4x4shop.com (referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our services, or interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our primary website at https://rgv-overland-4×4-repair.rgv4x4shop.com.
Any mobile applications or services offered by us.
All interactions and data collected through these platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

Creating and managing an account on our website or using our services as a registered user.
Visiting our websites, including browsing, searching, or interacting with content.
Subscribing to newsletters, receiving promotional emails, or engaging in communication via phone, email, or text messages.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services:

Account Information: This includes user names, passwords (hashed and salted), email addresses, and any other details required for account registration and login.
Payment Information: We process data related to billing and payments, such as credit/debit card numbers, payment history, and billing addresses.
Financial Information: We may collect financial records or bank account details for direct transactions and payment processing.
Purchase Information: Details about products or services purchased from us, including order history, quantities, and transaction amounts.
Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and browser types to facilitate seamless access and improve user experience.
Location Data: Your geographical location data when you interact with our services or provide consent for location-based services.
Feedback: Any comments, reviews, or responses you submit through our website or applications.
Social Media Information: If you choose to connect your social media accounts to our services, we may access your public profile information and posts relevant to our interactions.
Product Information: Details about products viewed, added to carts, or purchased, including product preferences and customization options.

We gather this data through various methods, including direct user input, server logs, cookies, and third-party partnerships.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience:

Strictly Necessary Cookies: Essential for website functionality, ensuring secure access, and maintaining session state.
Preference Cookies: Used to remember user preferences, language settings, and ad personalization.
Analytics Cookies: Track site usage, analyze traffic sources, and measure the effectiveness of our content and campaigns.

Users can manage non-essential cookies through our Cookie Manager or adjust browser settings accordingly.

Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

Personal data is retained for as long as necessary to fulfill the purposes it was collected for, after which it is securely deleted or anonymized.
In some cases, we may retain aggregated or de-identified data for analytics, research, or other internal business purposes.

Security Measures

We prioritize the security of your personal data:

Employ robust encryption protocols to protect data during transmission and storage.
Engage secure third-party payment processors and service providers to ensure compliance with industry standards.
Regularly review and update our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. Our services are intended for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
Restriction: Limit the processing of your data under certain conditions.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discriminatory practices based on your exercise of rights related to your personal data.
Appeals/Complaints: File complaints with supervisory authorities or contact our privacy team for data-related inquiries and resolutions.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, comments, or requests related to your privacy:

Email: contact@rgv-overland-4×4-repair.rgv4x4shop.com
Mail: [Provide postal address]

We appreciate your trust in our services, and we are committed to protecting your privacy throughout your interaction with us.